Cancellation Policy
- The reservation can be modified or canceled up to 24 hours before the scheduled check-in time. If you cancel your room less than 24 hours before check-in, you will be charged an amount equivalent to a one-night stay.
Booking Policy
- Advance bookings are now available up to 12 months in advance. For special circumstances, please call Mokai Inn + Suites.
- Guests must be at least 21 years old to book a room and must use a valid credit card at the time of booking.
- Your credit card will be charged the total cost at the time of booking. Prices and room availability are not guaranteed until full payment is received.
- Guests must present a valid photo ID and the credit card used for booking at check-in for verification and any incidental charges.
Check-In/Check-Out Policy
- Check-in time: 4:00 PM – 11:00 PM.
- Check-out time: 11:00 AM. Late check-outs may result in additional charges.
Pet Policy
- We love pets and are happy to welcome them! However, to ensure our rooms are spotless and ready for the next guest, we apply a $50 cleaning fee. This helps cover the extra effort our cleaners put into deep cleaning after your stay.
Smoking Policy
- Smoking is strictly prohibited within the motel premises. A cleaning fee of $250 will be charged for any violation of this policy.
Motel Internet
- WiFi is available in all motel rooms free of charge. However, we reserve the right to restrict access to our WiFi at our discretion and without prior notice.
Guest Responsibilities
- Guests are responsible for any loss or damage to the rooms caused by themselves, their guests, or anyone for whom they are responsible. Charges for damages will be applied to the credit card on file, and guests will be notified.
- Hotel management is not responsible for personal belongings or valuables left in the rooms. Guests are encouraged to use secure storage options if available.
